对跨境电商卖家而言,利用 Shopify开站点具有流程简洁的特点。一般卖家在 Shopify 进行店铺运营一般要经过以下 6 个步骤:
(1)注册 Shopify账户并进行基础设置
注册地址:https://www.shopify.com/
卖家成功注册 Shopify 账户之后会获得 14 天的免费试用期,试用期过后 Shopify 会从商家的信用卡账户中进行扣款。商家要在注册后进行账户的基础设臵,如店铺域名、站点支持的支付方式、店铺详细信息、地址、币种、时区等。
(2)选择主题模板进行 Shopify 店铺装修:
卖家最初的店铺采取官方默认的免费模板,可以进行后续更改。Shopify 具有可供用户使用的免费模板和付费模板商城 Shopify theme store。不同价位的模板除了在设计和风格上有所区别之外,有些也会具有特有功能。卖家在 Shopify购买模板后可以享受专属客服带来的售后服务,以解决在利用模板进行装修的过程中遇到的具体问题。
主题模板官方教程:help.shopify.com/zh-CN/
如果觉得官方主题模板或者价格不满足实际需求,可以在第三方(如模板森林)进行选择购买。
模板森林地址见下方:https://themeforest.net/search/shopify
(3)访问 Shopify App Store 安装 App:
Shopify app store 中具有覆盖范围丰富的 第三方APP 产品,涵盖店铺设计、销售渠道、营销、销售转化、订单和运输、库存管理、客户支持、信任与安全、财务、生产率和报告等十几种分类目录。Shopify app 在使用过程中类似安装在店铺后台中的各种插件,卖家支付APP不同套餐的购买费用来解锁不同层级的 APP使用权,从而借助 APP 的功能完成店铺经营中的各种事项。
Shopify App Store 地址:https://apps.shopify.com/
(4)上传产品并设置库存/物流管理:
店铺装修完成后,商户要在 Shopify 的后台上传产品的价格、描述、图片等相关信息,并进行库存和物流管理设置。
在库存管理中,商户所拥有的选项数量与其在 Shopify app store 中采购的 APP 有关,如商户在 App store 中安装了Oberlo 这一 APP,则在库存管理中将会有 Oberlo 选项;如果商户没有安装其它 APP,则默认使用 Shopify 库存管理,Shopify 将随时跟踪库存数量,并在库存耗尽时自动停止销售产品。
在物流管理中,卖家也可以选择通过安装 Oberlo 等 APP 的方式进行 Drop shipping(一件代发),从而减少与物流公司进行直接沟通的成本。在发货完成后,商户可以选择通过 APP 进行后续的物流追踪管理。
(5)进行市场营销和搜索引擎优化:
SEO:Shopify 支持各类 SEO 插件和功能,例如编辑标题内容、 Meta 标签、URL Handle、Image ALT,从而帮助潜在客户通过搜索引擎找到商户的店铺;
营销:通过创建高度针对性的折扣代码Code或是买一送一活动来帮助商户提高销售额和客户忠诚度;提供礼品卡功能,从而让顾客可以从商户的店铺为他人购买礼品卡,也可以使用其店铺信用臵换礼品卡;
社交:Shopify 页面会与各类社交媒体整合,如 Pinterest、Instagram、Facebook、Twitter 、 Tumblr、Snapchat等,从而帮助商户有效进行多渠道营销活动。
(6)Shopify还为商家提供丰富的数据分析和报告服务。
Shopify 提供可操作的销售,订单和流量统计的仪表板,从而帮助卖家为业务做出正确的选择。Shopify 提供流量报告、产品报告等多种类型报告,商户通过流量报告,可以查看并得知访问者来源以及他们如何找到线上商店(流量渠道)。通过产品报告,可以分析并洞察店铺情况,得知哪些产品销售良好,哪些产品销售不佳。
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